How do I create my personalized shopping list?

On the home page click on My Account then click on Shopping Lists. You will then click the tab Create new shopping list.

Alternatively contact your dedicated sales representative for further assistance.

Can multiple users at one company still have access to all shopping lists?

The Heidelberg eShop is company specific, so no matter which user is logged into the eShop, the user will have access to the company’s order history and shopping lists.

Can anyone at my company place an order in my account?

Customers using the eShop will have a specific username and password. If you need additional users added to your company’s account, you can make that request here.

Which devices are supported by eShop?

Smart phones, tablets and computers are supported by our eShop platform.

How do I order parts?

Many parts can be found in the eShop. You can search for parts using the eShop search engine.
If you cannot locate the part, you can contact us telephonically or via e mail:
For Spare Parts:
Call: +27 (0) 11 574 4001

E-Mail: HZA.Parts@heidelberg.com

What are the benefits of ordering on the e shop compared to telephonically or via E-Mail?

Discounts and promotional deals are frequently run through the e shop.

The orders are automatically logged in to our system and an immediate order confirmation will be sent via E-Mail.

How do I know my order has been received?

There will be an immediate order confirmation which will be sent via E-Mail to you.